TERMS & CONDITIONS

Welcome to Your Brand. These Terms and Conditions outline the rules and regulations for participating in our prize competitions. By entering a competition on our website, you agree to comply with and be bound by these terms. Please read them carefully.

Definitions

"Closing Date" means the closing date of a Competition as shown on the Website. "Competition(s)" means any prize competition or free draw operated by Your Brand Ltd. "Entry" means a valid paid or free postal entry to a Competition. "Free Entry" means a postal entry submitted in accordance with the free postal entry instructions set out below. "Instant Win" means a Competition in which certain ticket numbers are associated with prizes that are awarded immediately upon purchase, including scratch card and skill mini-game Competitions. "Prize" means the prize or prizes as specified on the Competition entry page of the Website. "Site Credit" means any credit applied to or held in your account on the Website. "Website" means the Your Brand website at yourbrand.example. "Winner" means the winner of a Prize.

1. General

Your Brand is operated by Your Brand Ltd ("Your Brand", "the Promoter", "we", or "our"). By entering any of our Competitions, whether by paying or for free by post, you ("you", "your") accept that you meet all eligibility requirements and agree to these Terms and Conditions. We reserve the right to amend these Terms and Conditions at any time and will publish any revised version on the Website.

2. Eligibility

Competitions are open to residents of the UK aged 18 and over. Employees of the Promoter and their immediate family members are not eligible to participate. You must ensure that participating in a Competition is legal in the country where you reside. To enter Competitions online, you must create an account and verify your mobile phone number. We reserve the right to refuse entry to any individual whose identity or age cannot be verified.

3. How to Enter

To enter, you may purchase an entry via the Website or you may enter by post using the free postal entry method. No purchase is necessary to enter a Competition. All Competitions are operated as prize draws with a free postal entry route available. Purchasing an entry will not increase your chances of winning a Prize.

Free Postal Entry

To enter a Competition for free by post, you must send a pre-paid letter or postcard by first or second-class post to our registered address (available on request from hello@yourbrand.example). Each free entry must clearly include your full name, postal address, mobile number, email address, the name of the Competition you are entering, and any answer to the Competition question (where applicable). Multiple postal entries within the same envelope will not be accepted. One postal entry is equal to one paid entry. Any postal entry which arrives after the Closing Date will not be entered into the draw. Proof of posting does not constitute proof of receipt. We reserve the right to refuse, reject or disqualify any Entry where we reasonably believe entries are being submitted in bulk, systematically, by automated means, or as part of any activity intended to gain an unfair advantage.

4. Pricing & Site Credit

Bulk discounts and multi-buy offers apply only to direct ticket purchases made using standard payment methods. Site Credit may be used to purchase Competition entries; however, Site Credit cannot be used in conjunction with bulk discounts or any multi-buy pricing. If Site Credit is applied at checkout, all bulk discounts will be automatically removed. In rare circumstances where a technical issue allows both Site Credit and bulk discounts to be applied together, we reserve the right to remove the discount and adjust the order to its correct value, void the transaction and issue a refund, or apply corrective account adjustments. Site Credit itself is a full-value stored product and cannot be discounted unless explicitly stated by an official promotion.

5. Competition Process

Each Competition page on the Website will specify the Prize, entry price, Closing Date, and the maximum number of entries allowed per individual. The Closing Date will only be extended in exceptional circumstances such as an IT, payment or other systems failure. Winners are selected randomly using a fair and verifiably random process. Competitions may be drawn automatically when all tickets are sold or when the Closing Date passes, whichever occurs first. Automatic draws use the same random selection process as manual draws. We reserve the right to verify the eligibility of a Winner, including proof of age, identity and compliance with these Terms, before confirming, awarding or distributing a Prize. Winners will be announced on the Website and social media pages; a Winner may withhold their consent to any of their personal information being disclosed on request.

6. Instant Win Competitions

Certain Competitions include Instant Win elements, where specific ticket numbers are associated with prizes. These prizes are awarded at the time of ticket purchase. Instant Win Competitions may be presented using interactive elements such as a scratch card, Sky Run or Motorway Mayhem mini-game. The visual presentation is for entertainment purposes only; the outcome is determined by the ticket number purchased, which is assigned before the animation or game plays. Where an Instant Win prize is Site Credit, the credit will be applied automatically to the Winner's account. Physical Instant Win prizes will be delivered separately in accordance with clause 7. All Instant Win prizes and their associated ticket numbers are predetermined before the Competition opens; the allocation is final and cannot be altered.

7. Prizes

Prizes are as stated in the Competition description and cannot be exchanged for cash or an alternative, unless expressly stated. All Prize images and descriptions are for illustrative purposes only. If a Prize is unavailable, a similar Prize of equal or greater value will be awarded. Prizes will only be delivered within the UK. Prizes will be made available for collection or will be delivered to the Winner within 30 days. Risk in a Prize shall pass to the Winner upon delivery or collection. Where a Prize is Site Credit, this will be applied directly to your account on the Website. If a postal entrant wins a Site Credit Prize, they will be issued with a claim code which can only be used towards entry to future draws. Winners are responsible for any taxes, duties, or additional costs related to claiming the Prize. It is your responsibility to ensure your contact details are correctly updated in your account on the Website. If a Winner cannot be contacted, is ineligible, or fails to claim the Prize within 14 days, we reserve the right, at our absolute discretion, to award the Prize to another winner.

8. Refunds and Cancellations

Entries are non-refundable except in cases where a Competition is cancelled by Your Brand. If a Competition is cancelled, all entrants will receive a full refund. We are not responsible for any losses incurred due to technical issues preventing you from entering a Competition.

9. Accounts & Fair Play

You must provide accurate information when creating an account. Each individual may only hold one account. We reserve the right to suspend or permanently ban any account that we reasonably believe has been used for fraudulent activity, manipulation of results, or any breach of these Terms. Where an account is banned, any Site Credit held on that account will be forfeited. We reserve the right to disqualify any individual from entering any of our Competitions who is in any way abusive to us or about us on social media or otherwise. Participants must not deliberately attempt to exploit promotional or pricing logic contrary to these Terms.

10. Liability

We are not responsible for any losses, damages, or injuries resulting from participation in a Competition. We make no guarantees regarding the accuracy or completeness of the Website content. Nothing in these Terms limits our liability for death or personal injury caused by our negligence, or for fraud.

11. Privacy

By entering a Competition, you agree that your personal data may be processed for competition administration and promotional purposes in line with our Privacy Policy. We will not sell or share your personal information with any third party without your consent.

12. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

For any questions regarding these Terms and Conditions, please contact us at hello@yourbrand.example.